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  • Viale Giorgio Ribotta, 11
  • 00144 Roma (RM)
  • + 39 06.87.163
  • Disponibili, 9:00 alle 18:00
  • dal Lunedì al Venerdì

Copyright © 2023 Qsistemi Italia
 

 

ERP Call Center

Our completely Cloud solution, 100% customizable, complete with the tools necessary to simplify the life of corporate call centers.

ERP Call Center

Our completely Cloud solution, 100% customizable, complete with the tools necessary to simplify the life of corporate call centers.

 
 
Thanks to our experience, for over 15 years in the telecommunications and call center sector, we have developed a software solution for inbound and outbound management, billing, reserved area for customers, sub accounts, flat rate and pay-as-you-go voip telephone lines, PBX management and dedicated technical support.
 
 
 

SIA 2.0 - INBOUND + OUTBOUND

  • ADMIN panel;
  • Supervisor Panel;
  • BackOffice panel;
  • Basic Support;
  • Cloud switchboard;
  • Lines configuration;
  • Code creation;
  • Interior Creation;
  • IVR creation;
  • Upload Audio Messages;
  • Activation of the telephone answering machine;
  • Click to Call;
  • Account Management;
  • Sub Account Management;
  • Billing Management;
  • Call list IN/OUT/FORWARD/SMS
  • List of active services for each customer;
  • SMS sending function;
  • Reserved area for customers.
 
 
erp callcenter
 
 

If you want more information?

 
Contact the number
  +353 16.530.989
we will answer all your questions.
 

Contacts

  • Qsistemi International
  • Ballycoolin Road, 15 -
           
    D15 AKK1 Dublin - Ireland
  • +353 16.530.989
  • international @ qsistemi .com
  • Available, from 9 to 18
           
    from Monday to Friday

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Copyright © 2023 Qsistemi Italia è una società
 del Gruppo Gerardi
 - Partita IVA: 15591131006