In compliance with the provisions of the resolutions of the Authority for Guarantees in Communications no. 203/18 / CONS and no. 296/18 / CONS, Qsistemi Italia informs users of the need to access the conciliaweb platform for the submission of dispute resolution applications starting from 23 July 2018.
The said platform can be reached at the following web address: https://conciliaweb.agcom.it
Qsistemi Italia also informs users that, in compliance with the provisions of the Authority, the general conditions of contract and the Qsistemi service charter are amended to update the references to the repealed resolution no. 173/07 / CONS with reference to the new resolution AGCOM n. 203/18 / CONS and subsequent amendments, with effect from 23 July 2018.
For more information on conciliation and dispute resolution procedures, Qsistemi Italia invites users to consult the Authority’s website respectively at the web addresses: https://www.agcom.it/procedura-di-conciliazione and https://www.agcom.it/definizione